These Terms & Conditions are here to make sure we’re on the same page 🌿
They explain how my 1:1 English coaching sessions work, what you can expect from me, and what I ask from you in return.

By continuing with my services, you agree to the terms below.

1. What this is ✨

I offer 1:1 online English coaching sessions, focused on confidence, communication, and real-life use of English.
Sessions are held online (Zoom or similar) and last 60 minutes, unless agreed otherwise.

2. Packages & course length 🕰️

You can choose from different session packages (for example 5, 10, or 20 sessions).

Because everyone’s life and schedule looks different, there is no fixed course length in weeks or months.
However, to keep things fair and clear:

  • All sessions included in a package must be used within time frames outlined below
    • 3 months for a 10-session package
    • 6 months for a 20-session package
    • 8 months for a 30-session package

If you know in advance that you’ll need more flexibility, just let me know — we can agree on this individually beforehand.

Session packages are not valid indefinitely. Without prior agreement, sessions need to be used within the time frames mentioned above and cannot be paused beyond the time frames listed above without prior agreement.

3. Scheduling & rescheduling 📅

  • Sessions are booked using your personal booking link
  • You may reschedule a session up to 12 hours in advance without losing it
  • If a session is cancelled later than 12 hours before the start time, it is counted as used

If I ever need to reschedule a session, we’ll find a new time together and you won’t lose that session.

4. No “disappearing sessions” rule 😶‍🌫

I fully understand that life happens — travel, work, stress, changes.

At the same time:

If there is no contact for one month and no prior agreement about pausing the process, unused sessions will expire according to the time frames mentioned above.

This helps keep the coaching process alive, supportive, and fair for both of us.

5. Payments 💰

  • All sessions are paid in advance (unless agreed otherwise)
  • Some packages can be paid in instalments (as stated on the offer page)
  • Payment details are shared in the onboarding email

6. Refunds & changes 🔁

There are no refunds for purchased session packages once a package is started.

In exceptional situations (for example serious work or health-related circumstances), we can discuss individual solutions together. Any such arrangements are made at my discretion.

Since we’ve already worked together, you likely have a good sense of whether this way of learning feels right for you.

7. Communication & support 💬

Between sessions, I offer light support via WhatsApp (for questions, encouragement, short reflections).
This is not instant messaging support, but a way to stay connected and supported. I usually reply during my working days, when I have the space to respond thoughtfully.

8. Responsibility & expectations 🎯

I’ll guide you, support you, and create a safe space to practice English.
At the same time, progress depends on:

  • showing up to sessions
  • practicing between lessons
  • honest communication

I can’t guarantee specific results or language levels — learning is individual and influenced by many factors.

9. Final note 🌱

If you ever have questions, doubts, or need adjustments — please talk to me.
Clear communication makes everything easier.

I’m really happy to continue this journey with you